Shopping rules

Welcome!

Below you will find the Terms and Conditions of the Monika Adamska online store, which include, among other things, the rules for using the store, registering user accounts, making purchases, submitting complaints, and processing personal data. This version is effective as of August 19, 2024. Before ordering a Product from the Website, please review its content. By ordering a Product listed on the Website, you accept these Terms and Conditions, and the provisions contained herein become binding on you. Acceptance of the Terms and Conditions is voluntary, but without it, the Client cannot place an order in the Online Store. The acceptance of the Terms and Conditions occurs during the ordering process through the online store.

If you have any questions or concerns regarding the Store, we are at your disposal at: kontakt@monikaadamska.com.

Best regards and happy shopping

Monika Adamska

TERMS AND CONDITIONS OF THE MONIKA ADAMSKA ONLINE STORE

§ 1. Preliminary Provisions

The online store of the Monika Adamska brand, available at the internet address https://monikaadamska.com/en/, is hosted on the website https://monikaadamska.com/en/. It is operated by Monika Adamska, conducting business under the name Monika Adamska, with its registered office in Warsaw at the address: ul. Zgrupowania AK Żmija 15/197, 01-875 Warsaw, registered in the Central Register and Information on Economic Activity (CEIDG) maintained by the Minister of Economy, holding NIP: 7422009429 and REGON: 522295451, hereinafter referred to in these Terms and Conditions as the "Seller."
Through the Store, the Seller conducts retail sales, while simultaneously providing electronic services to Buyers. Through the Store, the Buyer can purchase products displayed on the Store's pages.
These Terms and Conditions set forth the rules and conditions for using the Store, as well as the rights and obligations of the Seller and Buyers. Retail sales of products available on order, presented on the website https://monikaadamska.com/en/ in the "couture" section, are also conducted under the terms specified in these Terms and Conditions.
To use the Website and Store, including making purchases in the Store, the Buyer’s computer or other device does not need to meet any special technical requirements. The following are sufficient:
1. Internet access,
2. Standard operating system,
3. Standard web browser,
4. An active email address.
The Buyer cannot make purchases in the Store or place an individual order anonymously or under a pseudonym.
It is prohibited to provide illegal content while using the Website and Store, particularly by submitting such content through forms available on the Website and in the Store.
All product prices listed on the Store’s pages and in the Couture section are gross prices.
The Product page in the Store contains at least: a description, photos, dimensions or size chart, information about the material composition, and the price.
The Product page in the Couture section contains at least: a description, photos, information about the material composition, and the price.
The Client may browse the entire website and Store content without providing personal data.
All prices listed in the Store and in the Couture section are gross prices.

§ 2. Definitions

For the purposes of these Terms and Conditions, the following terms shall have the meanings ascribed to them below:

Buyer/Client – A natural person with full legal capacity, a legal person, or an organizational unit without legal personality; the terms Client and Buyer may be used interchangeably for the purposes of these Terms and Conditions.
Consumer – A natural person with full legal capacity who enters into a contract with the Seller that is not directly related to their business or professional activity; the Consumer is also the Buyer.
Store – The online store of the Monika Adamska brand, available at the internet address https://monikaadamska.com/en/, is hosted on the website https://monikaadamska.com/en/ under the name "ready-to-wear." For the purposes of these Terms and Conditions, the term "Store" or "online store" is used.
Couture – A section available on the website https://monikaadamska.com/en/ under the name "couture," allowing clients to explore the offerings of products available by individual order and to initiate contact to obtain more information and/or place an individual order.
Terms and Conditions – These terms and conditions.
The Seller, to the maximum extent permitted by law, shall not be liable for any disruptions, including interruptions in the functioning of the Store, caused by force majeure, unauthorized actions of third parties, or the incompatibility of the online Store with the Client’s technical infrastructure.
Seller – Monika Adamska, conducting business under the name Monika Adamska, with its registered office in Warsaw at the address: ul. Zgrupowania AK Żmija 15/197, 01-875 Warsaw, registered in the Central Register and Information on Economic Activity (CEIDG) maintained by the Minister of Economy, holding NIP: 7422009429 and REGON: 522295451.
Sales Agreement – A contract in which the Seller agrees to transfer ownership of an item to the Buyer and deliver the item to them, and the Buyer agrees to receive the item and pay the Seller the price. For the purposes of these Terms and Conditions, the term "Sales Agreement" particularly refers to the sales agreement for a Product, which is concluded or has been concluded between the Client and the Seller via the online Store.
Supplier – The postal operator cooperating with the Seller at any given time.
Distance Contract – A contract concluded with a Client under an organized system for concluding distance contracts (including within the framework of the online Store and terms established through correspondence conducted electronically), without the simultaneous physical presence of the parties, using exclusively one or more means of distance communication up to the moment of concluding the contract.
Order – The Client’s declaration of intent, submitted via the order form, directly aimed at concluding a Sales Agreement for a Product or Products with the Seller.
Individual Order – An order placed electronically (via email), involving the commissioning of a product offered in the Couture section or the commissioning of a custom product – personalized according to the Client’s specifications, which are accepted by the Seller. An individual order results in a new, non-prefabricated product produced according to the Client’s specific specifications or to meet their individualized needs.
Order Processing Time – The period from the conclusion of the contract to the day the Product is shipped.
Price – Refers to the gross price of the Product listed on the page concerning that Product, excluding the Costs of delivering the Product to the location specified by the Client.
Delivery Cost – The cost associated with delivering the Product ordered by the Client from the Store to the location designated by the Client as the delivery location.
Account – The Client’s account in the Store, where the data provided by the Client and information about the orders they have Customer Service placed in the Store are stored.
Registration Form – The form available in the Store, allowing the creation of an Account.
Order Form – An interactive form available in the Store, enabling the placement of an Order, particularly by adding Products to the Cart and specifying the terms of the Sales Agreement, including the delivery and payment methods.
Cart – A component of the Store’s software, where the Products selected for purchase by the Client are visible, and where it is possible to establish and modify the Order data, particularly the quantity of products.
Product – A movable item/service available in the Store that is the subject of the Sales Agreement between the Client and the Seller.
Business Day – Means a calendar day excluding Saturdays, Sundays, and days legally recognized as public holidays.

§ 3. Services Provided Electronically

Through the Store, the Seller provides the Buyer with an electronic service enabling the Buyer to browse the publicly available content of the Store, which includes text, graphic, and audiovisual content.
The Seller also provides the Buyer with an electronic service that allows the Buyer to enter into a sales agreement with the Seller for the products described on the Store's pages.
The Seller provides the Buyer with an electronic service that allows the Buyer to enter into a sales agreement with the Seller for modified products described on the Store's pages. Modifications may include the selection of different sizes or fabric colors. This service is called an "Individual Order" and is available electronically via email correspondence, in which the details of the new product and price are agreed upon. The Individual Order is considered placed after confirmation by the Seller.
The Seller provides the Buyer with an electronic service that allows the Buyer to enter into a sales agreement with the Seller for products tailored according to individual measurements, as described in the Couture section. The order details are agreed upon electronically via email correspondence. This service is called an "Individual Order." An order for a product from the Couture section is considered placed after confirmation by the Seller.
If the Buyer decides to create a user account in the Store, the Seller also provides the Buyer with an electronic service involving the creation and maintenance of a user account. The user account stores the Buyer’s data and the history of orders placed by them. The Buyer logs into the account using their email address or username and a password defined by them. Creating an account leads to the conclusion of an agreement between the Buyer and the Seller for the maintenance of the user account. The agreement is concluded for an indefinite period, and the Buyer may terminate this agreement with immediate effect at any time by deleting the account.
The services referred to in this paragraph are provided to the Buyer free of charge. Sales agreements concluded via the Store and sales agreements concluded as part of individual orders agreed upon electronically via email correspondence are paid agreements.
To ensure the security of the Buyer and the transmission of data in connection with the use of the Store, the Seller takes technical and organizational measures appropriate to the level of threat to the security of the services provided, particularly measures to prevent unauthorized persons from obtaining and modifying personal data.
The Seller takes actions to ensure the full and proper functioning of the Store. The Buyer should inform the Seller of any irregularities or interruptions in the functioning of the Store.
Any complaints related to the provision of electronic services and the functioning of the Store can be submitted by the Buyer via email to kontakt@monikaadamska.com. In the complaint, the Buyer should provide their name, as well as the type and date of the irregularity related to the functioning of the Store. The Seller will respond to the complaint within 14 days of its receipt.

§ 4. Intellectual Property Rights

The Seller hereby informs the Buyer that the content available on the Store’s pages constitutes works within the meaning of the Act of February 4, 1994, on Copyright and Related Rights, for which the Seller holds the copyright.
The Seller hereby informs the Buyer that further distribution of the content by the Buyer without the Seller’s consent, except for use within the limits of personal use permitted by law, constitutes a violation of the Seller’s copyright and may result in civil or criminal liability.

§ 5. Order

Orders in the Online Store can be placed 24 hours a day, 7 days a week. Orders placed on Saturdays, Sundays, or public holidays will be processed on the next business day.
Orders under Individual Orders can be placed 24 hours a day, 7 days a week. Orders placed on Saturdays, Sundays, or public holidays will be processed on the next business day. The Seller will promptly send messages regarding Individual Orders. Correspondence sent on Saturdays, Sundays, or public holidays will be processed on the next business day. Correspondence on business days is processed between 08:00 and 18:00.
The terms of the sales agreement are defined by these Terms and Conditions, applicable legal provisions, and individual arrangements between the Seller and the Client.
The Buyer may place an order as a guest or as a registered client.
A registered client is a Buyer who has a user account in the Store. The Buyer can also create a user account during the order process.
An order is placed by filling out the order form after adding the Products of interest to the Buyer to the cart. The form must include the data necessary to process the order. During the order process, the delivery method for the ordered products and the payment method for the order are also selected. The condition for placing an order is the acceptance of the Terms and Conditions, which the Buyer should read beforehand. If the Buyer has any doubts regarding the Terms and Conditions, they may contact the Seller.
The order process is completed by clicking the button finalizing the order. Clicking the button finalizing the order constitutes the Buyer’s declaration of intent leading to the conclusion of a sales agreement with the Seller for the products covered by the order.
After clicking the finalizing button, the Client will receive an email at the address provided in the order with a confirmation of the order placement. Upon the Client’s receipt of the above email, a Sales Agreement is concluded between the Client and the Seller.
An Individual Order is placed by exchanging email correspondence between the Buyer and the Seller. The agreement is considered concluded after the Seller confirms acceptance of the order for processing; such confirmation may occur after receiving the Client’s acceptance of the project details and the terms of the agreement (product price) sent by the Seller. This is therefore the moment of concluding the agreement between the Client and the Seller.
Payment for a product purchased in the online store and payment for a product created as part of an Individual Order can be made by bank transfer or through online payment services.
In the order form, the Buyer must provide accurate personal data. The Buyer is responsible for providing false personal data. The Seller reserves the right to suspend the processing of the order if the Buyer has provided false data or if such data raises reasonable doubts for the Seller regarding its accuracy. In such a case, the Buyer will be informed by telephone or email of the Seller’s doubts. The Buyer has the right to explain all circumstances related to the verification of the accuracy of the provided data. If there are no contact details allowing the Seller to contact the Buyer (lack of or incorrect telephone number and/or email address), the Seller has the right to cancel the order. The Seller will provide any explanations after the Buyer contacts the Seller.
The Buyer declares that all data provided by them in the order form is accurate, while the Seller is not obliged to verify their accuracy and correctness, although they have the right to do so in accordance with point 11 of this paragraph.
The order is accepted for processing after payment is received. The payment date is considered the date on which the Seller’s bank account is credited.
The Client will receive an email containing the shipment number, allowing them to track its delivery.
If, after placing the order, the Client wishes to modify or cancel the order, they should immediately contact the Company by sending an email to kontakt@monikaadamska.com. The Company will try to fulfill the Client’s request but cannot guarantee that such a change will be possible.
The Seller will promptly inform the Client if all or part of the Products covered by the sales agreement concluded through the online store are unavailable. In the case of partial unavailability of Products, an email will be sent to the Client asking for confirmation of whether the order should be partially fulfilled. The Client may cancel the entire order. The Seller will promptly refund the Client for all payments made in connection with the order after receiving information about the cancellation of the entire order or promptly after determining the unavailability of the ordered Product (all ordered Products). If partial fulfillment of the placed order is agreed upon (according to the above provisions), the Seller will refund the price and delivery costs for those Products that will not be fulfilled. The refund will be made in the same way the payment was made. A refund to a bank account will be made to the Client’s bank account from which the payment was made.
The content of the sales agreements concluded in the Online Store is stored by the Store’s IT system for at least 3 months from the date of each agreement’s conclusion, and the content of these agreements is made available only to the parties to the agreement or at the request of authorized public authorities in accordance with the law. Any Client who has completed the registration procedure has access to all their sales agreements concluded in the Store after logging in, for the period they are stored in the IT system as specified in the first sentence.
Orders placed via the online store and Individual Orders are orders with a payment obligation.

§ 6. Forms of Delivery and Payment Methods

The available payment methods for the order are presented to the Buyer during the order placement process.
The entities providing online payment processing services are:
1. PayPro Spółka Akcyjna, with its registered office in Poznań at ul. Pastelowa 8, 60-198 Poznań, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court for Poznań Nowe Miasto and Wilda, VIII Commercial Division of the National Court Register under number KRS 0000347935, NIP 7792369887, with a share capital of 5,476,300.00 PLN, fully paid-up, registered as a national payment institution by the Polish Financial Supervision Authority under entity number IP24/2014.
2. PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449 Luxembourg, registered in the Trade and Companies Register: R.C.S. Luxembourg B 118 349, VAT Number: LU22046007 - a credit institution (or bank) authorized and supervised by the Luxembourg financial sector supervisory authority, the Commission de Surveillance du Secteur Financier (CSSF). CSSF Headquarters: 283, Route d'Arlon, L-1150 Luxembourg.
Prices in the Store are given in Polish zlotys (PLN) or in EURO (EUR).
The cost of product delivery is borne by the Seller.
Delivery of Products is carried out via a postal operator.

§ 7. Order Processing

The Client is obliged to make payment for the order placed in the online store or for an individual order no later than within 2 business days from the date of receiving an email confirmation of the order from the Seller. Failure to make payment within the above time limit will result in the cancellation of the order or individual order placed by the Client and the termination of the sales agreement. The Seller is not liable for the termination of the agreement for the aforementioned reason.
The order or individual order will be processed after the Seller receives payment for the Order or Individual Order.
Order processing involves gathering the ordered Products, packaging them for delivery to the Buyer, and dispatching the shipment to the Buyer in accordance with the delivery method chosen by the Buyer.
Processing an Individual Order involves the custom tailoring of a new product according to the arrangements made between the Buyer and the Seller via email correspondence or telephone agreements subsequently confirmed by email.
The order is considered processed once the shipment is dispatched to the Buyer (entrusted to the postal operator).
The processing time for an order placed through the online store is up to 5 business days, unless a longer time is clearly indicated by the Seller in the product description. In such a case, by placing the order, the Buyer agrees to the longer processing time resulting from the product description.
The processing time for an Individual Order is determined by the Seller after agreeing on the details of the new product that is the subject of the Individual Order. By accepting the design and the terms of execution, the Buyer agrees to the processing time presented by the Seller.
The processing time for an order placed in the online store and an individual order is calculated from the moment the Seller receives payment.
The Seller sends sales documents and any necessary corrections via email.
The Seller has the right to refuse to process Orders:
1. placed on an incorrectly completed Order form,
2. indicating the purchase of the Product for resale purposes,
3. placed in violation of these Terms and Conditions,
4. when the price of the Product or its availability is the result of an obvious error by the Seller or a system error.

§ 8. Consumer's Right of Withdrawal

A Consumer who has entered into a distance contract with the Seller has the right to withdraw from the contract without providing any reason within 14 calendar days from the day on which the Consumer or a third party designated by the Consumer takes possession of the purchased goods, meaning from the receipt of the ordered product(s). If the order is delivered in parts, the period begins from the day the last part of the order is received.
To withdraw from the contract, the Consumer must inform the Seller of their decision to withdraw from the contract through an unequivocal statement – by mail or email. The statement can be formulated independently by the Consumer. The Consumer may use the template of the statement available at the following address: https://monikaadamska.com/en/content/4-return-and-exchange-procedure.
The right to withdraw from the contract under the terms described in this paragraph and as provided by the Consumer Rights Act also applies to a natural person entering into a contract with the Seller directly related to their business activity, if the content of the contract indicates that it does not have a professional nature for that person, particularly arising from the subject of the business activity they perform, made available based on the provisions of the Central Register and Information on Business Activity. Therefore, when this paragraph refers to Consumer rights, these rights also apply to a natural person entering into a contract with the Seller directly related to their business activity if the content of the contract indicates that it does not have a professional nature for that person, particularly arising from the subject of the business activity they perform, made available based on the provisions of the Central Register and Information on Business Activity.
To meet the withdrawal deadline, it is sufficient for the Consumer to send the information regarding the exercise of the right of withdrawal before the withdrawal period expires.
The Consumer is obliged to return the product to the Seller immediately, but no later than 14 days from the day on which they withdrew from the contract. To meet the deadline, it is sufficient to send (dispatch at a Polish Post S.A. office or through a postal operator) the product before the deadline expires. The Seller has the right to ask the Consumer to provide the shipping number via email.
The returned Product should be sent to the following address: Monika Adamska, ul. Zgrupowania AK Żmija 15/197, 01-875 Warsaw, Poland.
The costs of returning the product in the event of withdrawal from the contract are borne by the Consumer, unless the Consumer uses the services of a postal operator with whom the Seller has a contract (Inpost).
In the event of withdrawal from the contract, the Seller shall refund to the Consumer all payments received from the Consumer related to the Product being returned. The refund will be made using the same payment methods that the Consumer used in the original transaction, unless the Consumer expressly agrees to a different method. In any case, the Consumer will not incur any fees related to the refund. The Seller will refund the payment immediately, but no later than 14 days from the day of receiving the returned item and verifying its condition, or confirming its dispatch (whichever comes first).
The returned Product:
1. should have the original and undamaged packaging provided by the Seller,
2. should be complete (i.e., besides the Product, it should include the box and hanger, if provided, as they are part of the complete Product),
3. should have tags and security features,
4. should show no signs of use.
The Consumer is liable for any diminished value of the product resulting from handling the product in a way other than what is necessary to establish the nature, characteristics, and functioning of the product.
The right to withdraw from the contract, as described in points 1 and 3 of this paragraph, does not apply to Individual Orders, as the service results in a non-prefabricated product, made according to the specific specifications of the Client or intended to meet their individual needs.

§ 9. Liability for Non-Conformity of Goods (Products) with the Contract

The Seller is liable to the Client if the sold product does not conform to the contract.
In the event of non-conformity of the product with the contract, the Consumer may file a complaint with the seller and request the repair or replacement of the product. If the non-conformity with the contract is significant, the Consumer may demand a price reduction or withdraw from the contract without first exercising the right to request repair or replacement. The Consumer also has the right to demand a price reduction in the following situations:
1. the Seller refused to repair or replace the goods,
2. did not repair or replace the goods,
3. attempted to repair or replace them but the goods are still non-conforming with the contract,
4. declared that they will not repair or replace the goods within a reasonable time or without causing significant inconvenience to the Consumer.
The Seller should refund the monetary value resulting from the exercise of the right to a price reduction immediately, no later than within 14 days from the date of receiving the Consumer’s statement of price reduction.
If fulfilling the Consumer’s request for repair or replacement was impossible or would entail excessive costs for the Seller, the Seller has the right to:
1. replace the goods instead of repairing them,
2. repair the goods instead of replacing them.
The Seller shall carry out the repair or replacement within a reasonable time after being informed by the Consumer about the non-conformity with the contract.
The Seller is liable for the non-conformity of the goods with the contract existing at the time of delivery and revealed within two years from that time.
For evidential purposes, the complaint should be submitted in writing. The complaint should include the following information:
1. details of the person or entity submitting the complaint (name and surname or full name, contact information),
2. a description of the non-conformity of the goods with the contract,
3. specification of the request provided for under the non-conformity of the goods with the contract,
4. presentation of proof confirming the date of purchase of the product.
The Seller is obliged to respond to the Consumer's complaint within 14 days from the date of its receipt.
To enable the Seller to review the complaint, the Client should deliver the complained product or products along with proof of purchase of that product (products) and a description of the complaint to the Seller’s address: Monika Adamska, ul. Zgrupowania AK Żmija 15/197, 01-875 Warsaw, Poland.
The Consumer may use the complaint form available at the following address: https://monikaadamska.com/en/content/4-return-and-exchange-procedure, but this is not obligatory.
The Consumer may contact the Seller either by traditional mail or by email.
The details regarding the Seller’s warranty for defects are governed by the provisions of the Civil Code (Articles 556 – 576).
The provisions regarding the Seller’s liability for non-conformity of goods with the contract also apply to a natural person entering into a contract with the Seller directly related to their business activity if the content of the contract indicates that it does not have a professional nature for that person, particularly arising from the subject of the business activity they perform, made available based on the provisions of the Central Register and Information on Business Activity.

§ 10. Personal Data and Cookies

The Seller is the administrator of the Buyer's personal data.
The Buyer's personal data is processed for the following purposes and based on the following legal grounds:
1. conclusion and performance of the user account management agreement – Article 6(1)(b) of the GDPR,
2. conclusion and performance of the sales agreement – Article 6(1)(b) of the GDPR,
3. handling complaints or withdrawal from the agreement – Article 6(1)(f) of the GDPR,
4. fulfillment of tax and accounting obligations – Article 6(1)(c) of the GDPR,
5. defense, pursuit, or establishment of claims related to the agreement, which is a legitimate interest pursued by the Seller – Article 6(1)(f) of the GDPR,
6. identification of a returning customer, which is a legitimate interest pursued by the Seller – Article 6(1)(f) of the GDPR,
7. handling inquiries from Buyers that do not yet lead to the conclusion of an agreement, which is a legitimate interest pursued by the Seller – Article 6(1)(f) of the GDPR.
The recipients of the Buyer's personal data are: postal operator, tax authorities, accounting office, legal office, hosting provider, online payment service provider, and other subcontractors engaged by the Seller under a data processing agreement.
The Buyer's rights related to the processing of personal data:
1. the right to request access to personal data from the Seller,
2. the right to rectify, delete, or restrict processing,
3. the right to object to processing,
4. the right to data portability,
5. the right to lodge a complaint with the President of the Personal Data Protection Office.
Providing personal data by the Buyer is voluntary but necessary to contact the Seller or to conclude an agreement.
The Online Store uses cookies technology.
The collected server logs are stored indefinitely and are used to generate statistics helpful in administering the website and the online store placed on it.
These summaries are collective and do not contain characteristics that identify visitors to the website https://monikaadamska.com/en/. Logs are not disclosed to persons unrelated to the management of the website and the online store placed on it.
Detailed provisions on the protection of the Client's personal data can be found on the Store's website dedicated to the privacy policy at the following address: https://monikaadamska.com/en/content/2-privacy-policy.
Detailed provisions on cookies can be found on the Store's website dedicated to the cookies policy at the following address: https://monikaadamska.com/en/content/cookies-policy.

§ 11. Out-of-Court Complaint and Claim Resolution Methods

The Consumer has the option to use out-of-court methods of handling complaints and pursuing claims. Among other things, the Consumer may:
1. apply to the permanent consumer arbitration court with a request for the resolution of a dispute arising from a concluded sales agreement,
2. apply to the provincial inspector of the Trade Inspection with a request to initiate mediation proceedings to amicably resolve the dispute between the Buyer and the Seller,
3. use the assistance of the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection.
More detailed information on out-of-court complaint and claim resolution methods can be found on the website https://polubowne.uokik.gov.pl.
The Consumer may also use the ODR platform, which is available at http://ec.europa.eu/consumers/odr. The platform is used to resolve disputes between consumers and entrepreneurs seeking an out-of-court resolution of a dispute concerning contractual obligations arising from an online sales agreement or a service agreement.

§ 12. Final Provisions

The Seller reserves the right to introduce and withdraw offers, promotions, and to change the prices of products on the Online Store's pages and in the couture section without prejudice to the rights acquired by the Buyer, including in particular the terms of agreements concluded before the change.
The Seller reserves the right to make changes to the Terms and Conditions. The sales agreements concluded before the change in the Terms and Conditions are subject to the Terms and Conditions in force on the date of concluding the agreement. The Buyer who has a user account in the Store will be informed of any changes to the Terms and Conditions at the email address assigned to the user account. If the amended Terms and Conditions are not accepted, the Buyer may terminate the user account management agreement with immediate effect (delete the user account) without incurring any costs.
All disputes related to agreements concluded through the Store and within the framework of an individual order will be resolved by a Polish common court with jurisdiction over the place where the Seller conducts business activity on a permanent basis. This provision does not apply to Consumers, in whose case the court's jurisdiction is determined based on general principles. This provision also applies to a natural person entering into an agreement with the Seller directly related to their business activity, if the content of the agreement indicates that it does not have a professional nature for that person, particularly arising from the subject of the business activity they perform, made available based on the provisions of the Central Register and Information on Business Activity – in the case of such a person, the court's jurisdiction is determined based on general principles.
All notices under the Agreement between the Client and the Seller require written form and may be delivered personally, by registered mail, or by registered mail with acknowledgment of receipt, or by email. For the avoidance of doubt, for the purposes of the Agreement and these Terms and Conditions, emails are treated as written notices.
In matters not regulated by these Terms and Conditions, the relevant legal provisions apply, in particular:
1. the Act of May 30, 2014, on Consumer Rights (Journal of Laws of 2020, item 287, as amended),
2. the Act of April 23, 1964 – Civil Code (Journal of Laws of 2023, item 1610, as amended).
All notices and correspondence that these Terms and Conditions allow to be sent electronically to the email address should be sent to: kontakt@monikaadamska.com.